Summary of Facility Monitoring
Facility Name: KINDERCARE LEARNING CENTER Date: 9/18/2021 Time: 6:00:35 PM
Case Number: K830023847


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Facility Name KINDERCARE LEARNING CENTER Director Dora Broccard
Location 11633 E 31ST ST
TULSA, Oklahoma 74146
E-Mail Address Dora.broccard@kindercare.com
Facility Phone (918) 663-1937 Fax
Current Star Level 3 Stars County of Facility Tulsa
Worker Name Hsinpei Li Contact Phone Number N/A
Facility Type Child Care Program
Capacity 120 Accept Subsidy Yes
Ages Accepted 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years, 6 Years and Older
Service Provided Daytime Hours
Transportation Children's Schools, Field Trips


Monitoring Summary since 9/18/2018
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation, and a plan of corrective action are all provided. The column "NRS" indicates Numerous, Repeated and/or Serious non-compliances with Licensing Requirements.
Visit Date 8/5/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 7/13/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 5/24/2021 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 4/29/2021 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 2/19/2020 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-301(a)(4)Cleanliness and sanitation. The cleanliness and sanitation requirements are met per OAC 340:110-3-304.Trash and debris on outside playgroundMake sure to clean today and daily clean playground area, put in a work order for debris clean up 02/21/2020No

Visit Date 2/12/2020 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 2/12/2020 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 10/8/2019 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-287(e)(3)(C) know the location of each child at all times and the nature of his or her activities.Child was left unattended on playground on 10/7/19- incident self reported to licensing this morning.staff training on names to face and transitions scheduled for 10/15/19. Staff has been removed from classroom and is going through Training process again. 10/08/2019Yes

Visit Date 7/26/2019 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 6/24/2019 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-281.1(c)(5)Child abuse and neglect notification. A notice of the Child Abuse and Neglect Hotline number and requirement to report suspected abuse or neglect is posted.No requirement to report suspected abuse or neglect postedPrint child abuse/neglect poster online and post today. 06/24/2019No
340:110-3-281.1(i)(6)Weekly lesson plans. The program posts lesson plans with the dates and required content per OAC 340:110-3-289(d). Classrooms may only share this item when the lesson plan is applicable to each classroom.2's and older classroom did not have lesson plan postedDirector will create, printand post lesson plan today. 06/24/2019No
340:110-3-300(m)(2)(B)have toilet paper within easy reach of children;No toilet paper in the boys and girls bathrooms in the 4 year old roomToilet paper brought into the classroom and corrected during visit 06/24/2019No
340:110-3-301(a)(4)Cleanliness and sanitation. The cleanliness and sanitation requirements are met per OAC 340:110-3-304.Trash observed on the outside play area.Director and assistant Director will clean outside play area today and ongoing until Health and Safety coordinator (that usually cleans play area) is hired at facility. 06/24/2019No

Visit Date 6/4/2019 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 2/28/2019 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-281.1(i)(6)Weekly lesson plans. The program posts lesson plans with the dates and required content per OAC 340:110-3-289(d). Classrooms may only share this item when the lesson plan is applicable to each classroom.3 classrooms did not have updated lesson plans.Plans will be updated by end of day today. 02/28/2019No
340:110-3-276(d)(1)Fire inspections. Inspections are conducted at least every two years by the local or state fire governmental authority having jurisdiction. Documentation is maintained per OAC 340:110-3-281.2(c).Last fire inspection dated January 2017.Called Fire Marshal to schedule during monitoring visit 03/29/2019No
340:110-3-299(j)(2)Refrigerators. Refrigerators maintain the food at 41 degrees F or below. Ice chests are not a replacement for this requirement.Refrigerators in infant room are both reading above 41 degrees.Maintenance will be called and bottles will be transferred to kitchen refrigerator today. If maintenance cannot fix then refrigerators will be replaced. 03/08/2019No

Visit Date 12/6/2018 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-281.1(i)(6)Weekly lesson plans. The program posts lesson plans with the dates and required content per OAC 340:110-3-289(d). Classrooms may only share this item when the lesson plan is applicable to each classroom.One classroom did not have weekly lesson plan updated.Teacher will have plan updated by end of day 12/06/2018No
340:110-3-284.2(b)(1)Required master teachers. At least one master teacher is required for every 60 children of the licensed capacity. Only the required number of master teachers are required to meet all of the master teacher requirements. However, all master teachers meet cardio-pulmonary (CPR) and first aid certification requirements listed in (5) of this subsection.No master teachers observedDirector sending over PMT forms before the end of this week. 12/07/2018No
340:110-3-299(d)(3)(B)(i)in a refrigerator at 41 degrees F or below;Infant room refrigerator temperature at 50 degrees.Director transferring bottles to another refrigerator immediately and purchasing new refrigerator by end of the week. 12/07/2018No

Visit Date 11/14/2018 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 10/18/2018 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-298(f)(5)Bottle-feeding. Bottles are labeled with the child's full name.bottle in infant room not labeled with child's full namecorrected on visit 10/18/2018No
340:110-3-300(m)(2)(B)have toilet paper within easy reach of children;first stool did not have toilet paper/ correctedcorrected on visit 10/18/2018No

Visit Date 10/10/2018 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-304(f)(3)(B)stored in a sanitary manner. Between laundering, a child's bedding does not touch another child's bedding.Observed child's bedding touching another child's bedding.Children's bedding will be stored in child's individual cubby after nap time. 10/11/2018No
340:110-3-298(f)(5)Bottle-feeding. Bottles are labeled with the child's full name.Observed unlabeled full bottle in infant refrigerator.All bottles will be labeled with child's full name effective immediately. 10/10/2018No
340:110-3-284(b)(3)Oklahoma Professional Development Ladder. Prior to or within 12 months of employment, teaching personnel obtain and maintain a current Oklahoma Professional Development Ladder (OPDL) certificate, per OAC 340 Appendix FF – Oklahoma Professional Development Ladder.Observed two teachers with expired PDLs.Teachers will be off the schedule until they get their PDLs corrected. 11/10/2018No
340:110-3-284.2(b)(1)Required master teachers. At least one master teacher is required for every 60 children of the licensed capacity. Only the required number of master teachers are required to meet all of the master teacher requirements. However, all master teachers meet cardio-pulmonary (CPR) and first aid certification requirements listed in (5) of this subsection.Observed no master teachers for program.Five teachers are signed up for ELG and CDA training this month, CDA training will not be completed until April 2019. Working to hire more Master Teachers currently. 04/30/2019No

Visit Date 10/3/2018 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed




Substantiated Complaint Summary since 9/18/2018
Any complaint investigation that rises to the level of abuse/neglect is referred to OKDHS Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Received 6/4/2019
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-287(b)Know children. Teaching personnel:1) Supervision: Serious - staff released wrong child at pick up. Substantiated

Complaint Received 10/3/2018
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-287(a)Supervision. Supervision means the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.Supervision: Children left on playground unattended.10-3-18 Staff training on names to faces and CSR (Child Supervision Record) review. This is a one on one training. My district leader is sending over additional materials. The training will be tomorrow.Substantiated
340:110-3-286(a)Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.Staff/Child Ratios: Children left on playground unattended.10-3-18 Staff training on names to faces and CSR (Child Supervision Record) review. This is a one on one training. My district leader is sending over additional materials. The training will be tomorrow.Substantiated
340:110-3-284(c)(2)(C)demonstrate good judgment as evidenced by prudent and responsible behavior that reasonably ensures the health and safety of children;Staff/Personnel: Children left on playground unattended.10-3-18 Staff training on names to faces and CSR (Child Supervision Record) review. This is a one on one training. My district leader is sending over additional materials. The training will be tomorrow.Substantiated



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