Summary of Facility Monitoring
Facility Name: KINDERCARE LEARNING CENTER, LLC Date: 12/5/2022 Time: 6:20:27 AM
Case Number: K830023849


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Facility Name KINDERCARE LEARNING CENTER, LLC Director Rebecca Merit
Location 5110 E 71ST ST
TULSA, Oklahoma 74136
E-Mail Address 000748@kindercare.com
Facility Phone (918) 492-1795 Fax
Current Star Level 3 Stars County of Facility Tulsa
DHS Licensing Specialist Kellie Miller DHS Licensing Specialist Phone Number (918) 613-3731
Facility Type Child Care Program
Capacity 110 Accept Subsidy Yes
Ages Accepted 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years
Service Provided Daytime Hours
Transportation Emergency Only


Monitoring Summary since 12/5/2019
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation, and a plan of corrective action are all provided. The column "NRS" indicates Numerous, Repeated and/or Serious non-compliances with Licensing Requirements.
Visit Date 10/24/2022 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 10/7/2022 Visit Type Partial Purpose of Visit Follow Up
No non-compliances observed

Visit Date 10/6/2022 Visit Type Full Purpose of Visit Follow Up
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-286(a)Ratios. Ratios are the number of teaching personnel required to be physically present with a child or group of children, per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless requirements specifically state otherwise. The program is required to maintain ratios at all times.Two classrooms are out of ratio with two year classroom having a 16 children to 1 staff ratio and two and older classroom having 5 two year olds with only one staff.Typed for director: "Program is going to adjust class roster and director will review nap time ratio with staff. Director will have a meeting staff that step out of the classroom and discuss corrective measures. Director will have a ratio discussion on their professional development day with staff scheduled for 10/10/2022." 10/06/2022Yes
340:110-3-284(b)(3)Oklahoma Professional Development Ladder. Prior to or within 12 months of employment, teaching personnel obtain and maintain a current Oklahoma Professional Development Ladder (OPDL) certificate, per OAC 340 Appendix FF – Oklahoma Professional Development Ladder.Two staff have expired OPDLPlan of correction established on previous visit 11/15/2022No

Visit Date 10/5/2022 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-282(a)(1)(C)(i)the program has submitted a criminal history review request to the Office of Background Investigations (OBI);Program has one personnel without a submitted background check.Typed for assistant Director: Personnel without completed background check sent home and will not return until background check is submitted in pending status. Will not have staff start in future unless they verify that a background check is submitted. 10/05/2022Yes
340:110-3-284(b)(3)Oklahoma Professional Development Ladder. Prior to or within 12 months of employment, teaching personnel obtain and maintain a current Oklahoma Professional Development Ladder (OPDL) certificate, per OAC 340 Appendix FF – Oklahoma Professional Development Ladder.2 staff have expired OPDLTyped for assistant director: "Staff is completing hours to submit to CECPD. Staff will complete hours before OPDL expires and submit for their opdl renewal 30 days at least before expires." 11/15/2022No
340:110-3-286(a)Ratios. Ratios are the number of teaching personnel required to be physically present with a child or group of children, per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless requirements specifically state otherwise. The program is required to maintain ratios at all times.3 classrooms are out of ratio. 2 classrooms are out of ratio by one child in a mixed age group and the third classroom is out of ratio due to staff without a submitted background check. Typed for assistant director: "Assistant director will step inside classroom to bring classroom in ratio and ensure all staff review their ratios to ensure they know proper ratios." 10/07/2022Yes
340:110-3-281.1(i)(4)Ratios and group sizes. The applicable program-type ratios and group sizes, per OAC 340 Appendix GG - Ratios and Group Sizes are posted.One 2 and older classroom did not have ratios posted.Typed for assistant director: "Program will insure ratios is posted in every classroom." 10/05/2022No

Visit Date 6/29/2022 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-289(d)(1)(A)developed weekly indicating plans for each day;Lesson Plans in one year old classroom were over a month oldTyped for staff in charge: " Staff will weekly check lessons plan to ensure they have been updated, and changed out. Assistant director will check that lessons plans are up to date at the start of each week." 06/30/2022No
340:110-3-284.2(b)(2)(C)have a current Oklahoma Professional Development Ladder (OPDL) certificate, per OAC 340 Appendix FF - Oklahoma Professional Development Ladder of Level 4 or higher.Three staff have expired OPDLTyped for staff in charge: " Staff have submitted information to CECPD and will submit information to CECPD follow-up the future before OPDL expires. Front office staff will followup follow-upwith staff to ensure they are keeping their OPDL up-to-date" 07/29/2022No
340:110-3-281.2(c)(4)(C)Individual smoke and carbon monoxide alarm tests. Item includes the dates the tests are conducted.Smoke and Carbon Test were not documented for the month of MayTyped for staff in charge: "Staff conducting smoke and carbon test will document the date the test are conducted at the time they are conducted." 06/30/2022No
340:110-3-281.2(c)(4)(E)Emergency preparedness drills. Item includes dates and times the drills are conducted, with a signature of the director or personnel in charge during the drill.Dates and times were not documented for tornado and fire drills in MayTyped for staff in charge: " Staff conducting drills will document date and times of drill at the time drills are conducted." 06/30/2022No
340:110-3-282(a)(1)(C)(i)the program has submitted a criminal history review request to the Office of Background Investigations (OBI);Program had two staff with on site without a submitted background check. Typed for staff in charge: "Both staff submitted background check during time of visit. Director will ensure background checks are submitted before staff are allowed to start." 06/29/2022Yes

Visit Date 5/13/2022 Visit Type Partial Purpose of Visit Other
No non-compliances observed

Visit Date 4/20/2022 Visit Type Partial Purpose of Visit Other
No non-compliances observed

Visit Date 2/22/2022 Visit Type Full Purpose of Visit Follow Up
No non-compliances observed

Visit Date 2/18/2022 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-286(a)Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.Classroom was out of ratio with 6 infants to one teaching staffTyped for assistant director: "Teacher came back from break to put class into ratio, in the future if there is not a staff to deliver a break then there will not be breaks given." 02/18/2022Yes
340:110-3-296(b)(2)(A)(iii)Only pacifiers without attachments to them are in rest equipment with infants, when used.2 infants had pacifiers with attachments on them when in cribs. Typed for assistant director: " Teacher came back from break to put class into ratio, in the future if there is not a staff to deliver a break then there will not be breaks given." 02/21/2022Yes
340:110-3-284(b)(3)Oklahoma Professional Development Ladder. Prior to or within 12 months of employment, teaching personnel obtain and maintain a current Oklahoma Professional Development Ladder (OPDL) certificate, per OAC 340 Appendix FF – Oklahoma Professional Development Ladder.One staff has an expired OPDLTyped for assistant director: " Staff will submit information to CECPD and follow up to ensure OPDL is renewed. Staff will be reminded to do this yearly." 03/18/2022No
340:110-3-289(d)(1)(E)posted per OAC 340:110-3-281.1(i).One classroom did not have a lesson plan postedTyped for assistant director: " All classrooms will have lesson plan posted, by teacher at the start of lesson plan period." 02/18/2022No

Visit Date 1/13/2022 Visit Type Partial Purpose of Visit Other
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-287(a)Supervision. Supervision means the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.Self reported violation: "Child was left unattended in classroom during a transition time." Typed for Director: "Staff responsible for child left unattended has been terminated, and entire facility will undergo training dealing with proper supervision." 01/18/2022Yes

Visit Date 1/12/2022 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 10/6/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 9/24/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 9/14/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 9/10/2021 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 8/25/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 7/28/2021 Visit Type Full Purpose of Visit STARS
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-282(a)General. Background investigation requirements are met.One staff in ratio with incomplete background. Typed for provider: staff resubmitted background. Program will check frequently to ensure staff do not work with incomplete backgrounds. 07/28/2021Yes
340:110-3-286(a)Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.One staff unable to be counted in ratio due to incomplete background/ not a qualified staff. Typed for provider: staff resubmitted background. Program will check frequently to ensure staff do not work with incomplete backgrounds. 07/28/2021Yes

Visit Date 7/22/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 5/20/2021 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 9/29/2020 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-284(b)(3)Oklahoma Professional Development Ladder. Prior to or within 12 months of employment, teaching personnel obtain and maintain a current Oklahoma Professional Development Ladder (OPDL) certificate, per OAC 340 Appendix FF – Oklahoma Professional Development Ladder.Licensing specialist observed one employee to be employed over 12 months and have an expired PDL as of September 11, 2020. Director stated the PDL renewal has been submitted this month. Director will keep track of the progress of the employee's PDL renewal. 11/15/2020Yes
340:110-3-284.2(c)(3)(A)on or after November 1, 2016, obtain the certification within three months; orLicensing specialist observed one employee to be employed over 90 days and not have an approved first aid course. Director stated the employee will complete a first aid course by 10/16/20. 10/16/2020No
340:110-3-281.2(c)(9)(A)Physical environment checklist. DHS form, or other checklists regarding the same information as the form, is completed at least every 12 months.Licensing specialist observed the physical environmental checklist to be last completed on 5/1/19. Director stated they will complete the physical environment checklist today. They will be completed every year in January. 09/29/2020No

Visit Date 1/22/2020 Visit Type Full Purpose of Visit Periodic
No non-compliances observed




Substantiated Complaint Summary since 12/5/2019
Any complaint investigation that rises to the level of abuse/neglect is referred to OKDHS Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Received 10/21/2022
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-288(c)Inappropriate discipline. Personnel are prohibited from using or threatening to use inappropriate discipline.Behavior and Guidance/Discipline: (Serious) Staff used language threatening physical discipline with a child. Substantiated

Complaint Received 1/11/2022
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-284(c)(2)(C)demonstrate good judgment as evidenced by prudent and responsible behavior that reasonably ensures the health and safety of children;Good Judgement: Staff fed wrong prepared bottle to infant.All staff will verify bottles prepared with another staff member that labels are matching with infant being fed.Substantiated

Complaint Received 8/25/2021
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-284(c)(2)(C)demonstrate good judgment as evidenced by prudent and responsible behavior that reasonably ensures the health and safety of children;Personnel Judgment - An altercation between two staff took place at the program in the presence of children. Sent to program - due back to Licensing by October 1, 2021.Substantiated



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