Summary of Facility Monitoring
Facility Name: Promise Learning Academy Date: 10/22/2021 Time: 7:43:23 AM
Case Number: K830024648


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Facility Name Promise Learning Academy Director Tara Payne
Location 417 S Main

Newcastle, Oklahoma 73065
E-Mail Address theanswer@pldi.net
Facility Phone (405) 387-4242 Fax
Current Star Level 2 Stars County of Facility McClain
Worker Name Paige Christian Contact Phone Number (405) 613-6352
Facility Type Child Care Program
Capacity 58 Accept Subsidy Yes
Ages Accepted 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years, 6 Years and Older
Service Provided Daytime Hours
Transportation Children's Schools, Field Trips


Monitoring Summary since 10/22/2018
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation, and a plan of corrective action are all provided. The column "NRS" indicates Numerous, Repeated and/or Serious non-compliances with Licensing Requirements.
Visit Date 10/12/2021 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 8/3/2021 Visit Type Partial Purpose of Visit Complaint
No non-compliances observed

Visit Date 7/14/2021 Visit Type Full Purpose of Visit Complaint
No non-compliances observed

Visit Date 5/24/2021 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 3/25/2021 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 1/19/2021 Visit Type Full Purpose of Visit Complaint
No non-compliances observed

Visit Date 10/8/2020 Visit Type Partial Purpose of Visit Periodic
No non-compliances observed

Visit Date 9/28/2020 Visit Type Partial Purpose of Visit Follow Up
No non-compliances observed

Visit Date 9/25/2020 Visit Type Partial Purpose of Visit Complaint
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-286(a)Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.too many per teacher under 2 in 3 classrooms. 1st room had 6:1; 1=infant, 3=1's, 1= 2's, and 1= 3; 2nd room had 6:1; 2 =infants, 3= 1's, 1= 2's; 3rd room had 2=infants, 2=1's, 2=2's. The 4th room was within ratio.ratios were corrected during the visit. After explaining requirements Ms. Payne understands the mixed ratio now and will monitor the rooms accordingly 09/25/2020Yes

Visit Date 8/24/2020 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-276(c)(1)Fire approval. An inspection from the local or state fire governmental authority having jurisdiction is required prior to authorization to operate from Licensing. Documentation is maintained per OAC 340:110-3-281.2(c).Program could not provide documentation of a completed fire inspection since their last Licensing visit. I was told one has been completed so if it has been done I'll provide the report. If it has been done, I'll schedule an inspection as soon as possible. 08/28/2020No
340:110-3-302(a)(3)(B)conducts an equipment inventory at least every 12 months. Documentation is maintained per OAC 340:110-3-281.2(c).Program did not have an equipment inventory that had been completed in the last 12 months.If I find the completed checklist, I'll send that. Also, as a new Director, I'm going to be completing a new one anyway. 08/28/2020No
340:110-3-281.2(c)(9)(A)Physical environment checklist. DHS form, or other checklists regarding the same information as the form, is completed at least every 12 months.Program did not have a physical environment checklist completed in the last 12 months. If I find the completed checklist, I'll send that. Also, as a new Director, I'm going to be completing a new one anyway. 08/28/2020No

Visit Date 2/26/2020 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-276(d)(1)Fire inspections. Inspections are conducted at least every two years by the local or state fire governmental authority having jurisdiction. Documentation is maintained per OAC 340:110-3-281.2(c).Worker observed facility with an expired fire inspection. Director stated they are in the middle of doing inside renovations, and the owner stated they wanted to wait until they had more inside renovations done before the fire marshal came out to inspect. Director will get with the owner to see when they can set the fire inspection up with the fire marshal. Director will ensure fire inspection is kept up to date at least every 2 years. 04/25/2020No

Visit Date 11/8/2019 Visit Type Partial Purpose of Visit Follow Up
No non-compliances observed

Visit Date 11/7/2019 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 10/17/2019 Visit Type Partial Purpose of Visit Follow Up
No non-compliances observed

Visit Date 10/16/2019 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-281.1(i)(6)Weekly lesson plans. The program posts lesson plans with the dates and required content per OAC 340:110-3-289(d). Classrooms may only share this item when the lesson plan is applicable to each classroom.Worker observed no current lesson plans in classrooms. Director stated they are remodeling and will get them reposted back on walls. Director will ensure teachers are maintaining current weekly lesson plans and positing them each week in classrooms. 10/21/2019No
340:110-3-286(a)Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.Worker observed one classroom to be out of ratio by one child. Could not be reverted to single age group because of group size. Corrected at time of visit. Another worker came in classroom with teacher who was out of ratio. Director will ensure to maintain ratios at all times, and to properly train staff on ratios in their classrooms at all times. 10/16/2019Yes

Visit Date 7/17/2019 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 3/28/2019 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 11/15/2018 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectPlan To Correct DateNRS
340:110-3-302(a)(2)(C)maintained in a safe condition that prevents hazards, such as splinters, loose parts, protrusions, and sharp edges;Wooden ladder on play equipment broken, and plastic outside play equipment broken.Director will contact the pastor about broken outside play equipment and will try and replace outside play equipment, if not then will get ride of equipment. Director will ensure outside play equipment is maintained in a safe condition preventing hazards. 01/15/2018No




Substantiated Complaint Summary since 10/22/2018
Any complaint investigation that rises to the level of abuse/neglect is referred to OKDHS Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Received 1/19/2021
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-296(b)(2)(B)(ii)When an infant falls asleep in equipment other than appropriate rest equipment, the infant is immediately moved to appropriate rest equipment.Rest Time-Infants- Inappropriate sleep environment *Serious Non-compliance*In addition to all the changes made, I now review the DHS handbook weekly in order to ensure that we stay up to date with any changes made. Each staff member has been given a copy of the DHS regulations handbook to keep in their classroom for reference as well. We will continue to train and educate staff and new parents on regulations to ensure that proper safe sleep and infant care practices are met each day. Attached is a copy of the training handouts, certificates, training, and changes we have made to ensure the previous event does not occur again at Promise Learning Academy. All staff have completed the correct Safe Sleep training approved by OKDHS licensing. At the time I was unaware and had followed the previous directors form on the training, which was not DHS approved. Once notified it was corrected and all staff have completed the correct Safe Sleep training and certificates were submit to the case worker. In addition to Safe Sleep training, each staff has completed training on swaddling infants and watch the DHS regulations DVD received by from child care referral office. In addition I had each of the infant teachers do training on lesson plans and activities for infants to improve and ensure the safety for the children during their playtime on the floor, bounders, and in their day-to-day activities. These trainings have helped staff gain knowledge on safe floor play and more one-on-one play with the infants. We also purchased an infant curriculum to help our staff with safe transitions, sleep practices, and activities for the infant classroom. We have currently added tow new staff members to our team which has opened up my (director) availability to check in with my staff more often throughout the day. It has allowed me to give breaks, extra training, and new teaching for opportunities for my staff. Substantiated

Complaint Received 10/16/2019
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-286(a)Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.Staff/child ratios-SeriousWe have hired 2 part-time morning teachers and 2 part-time afternoon teachers to help maintain room ratios at drop off and pick up times. We also will schedule a training on licensing regulations to ensure all staff know this and other regulations.Substantiated
340:110-3-287(a)Supervision. Supervision means the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.Supervision-SeriousThis complaint will be appealed, as no child was LEFT. We will continue our procedure on outside transitions that goes as follows (and which was followed the day of the incident) 1. Younger friends are lined up first, older friends last. 2. Teacher in charge sweeps the playground takes a head count and brings up the rear of the line. 3. Once the line reaches the back door, head count is done again. Kids are checked for woodchips or rocks in pockets and sent in one at a time. 4. Teacher in charge comes in and locks the door behind her and takes another head count. Plan of correction is I’ve added child safety doorknobs to the outside door.Substantiated
340:110-3-288(c)(1)(F)restraining a child by any means other than holding and then for only as long as necessary for the child to regain self-control.Inappropriate discipline/restraining-SeriousWe will use our toddler table to mealtimes, crafts, and activities only. We will remove the child once the meal, craft, or activity is over. All personnel will be trained to remove kids after these activities and not to exceed the allotted amount of time permitted per licensing regulations.Substantiated
340:110-3-289(i)(3)(D)(i)(I)thirty minutes or less during the day for each child or group. However, Saturday mornings may include an additional 30 minutes for each child or group; andLearning program/Screen time/limitedWe no longer do screen time effective 10/17/19. Screen time in the morning was exercise- music and movement videos. Screen time after 5 pm were educational based and for older children. Substantiated
340:110-3-281.2(c)(5)(A)Personnel's attendance. Daily attendance is:Additional non-compliance found during course of investigation: Records/Personnel Attendance All staff has access to their timecards and can access them anytime. Staff can and will print off timecards when requested by licensing. We will ensure timecards are printed (bi-weekly) during our pay period to keep on file. Substantiated
340:110-3-289(i)(3)(B)not used during meal and snack times. However, snacks may be provided during occasional special activities;Additional non-compliance found during course of investigation: Learning program/screen-time/mealsWe no longer do screen time effective 10/17/19. Screen time in the morning was exercise- music and movement videos. Screen time after 5 pm were educational based and for older children. Substantiated
340:110-3-280(d)(3)(A)daily happenings, including the infant and 1-year-old daily records as maintained per OAC 340:110-3-281.4(b);Additional non-compliance found during course of investigation: Reporting/parentsThis was not reported because he was NOT left outside. Families will be notified of any incident no matter how small same day. Staff will be notified to communicate to parents on ALL incidents. Substantiated



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